Leadership Skills Open Course
“Leaders don’t create followers, they create more leaders.” Tom Peters
No matter what a leader aims to do – to create a strategy or to motivate the team – success depends on how he acts, how he manages to channel emotions in a positive direction. So, for a leader, knowing people is essential!
COURSE GOAL
Benefits for the participants:
- Improving skills to identify and develop talented employees, preparing them to achieve objectives
- Increasing management performance through a more pragmatic focus of conversations with employees
- Development of effective coordination and management skills needed employees to improve results
- Improving the skills of the team managers to motivate efficiently
- Use conscious leadership style according to each situation, which will increase the competence and commitment of team members
COURSE AGENDA
I. PRACTICAL APPROACH IN LEADERSHIP
- Professional attitude and responsivness in leadership
- Leader’s competencies, behaviors, actions
- Power in Management and Leadership
- Practical approach of leadership
- Leadership Styles
II. EMOTIONAL INTELIGENCE and LEADERSHIP
- How emotions affect behavior in leadership
- What is emotional intelligence?
- The brain and emotions, self-control and emotions management
- Interaction between emotions and brain functional systems
- The contribution of emotional intelligence in leadership
III. INFLUENCING BY RELATIONSHIP IN LEADERSHIP
- Relationship
- Essential elements of communication used for establishing mutual respect
- Active listening skills – what are, indicators, how to practice
- Verbal expressions used in communication with subordinates
- Assertiveness, non aggressive communication
IV. MOTIVATION – how to use it within leading process
- The four basic motivations: power, performance, relationship, security
- Variables that influence the implementation of individuals motivation:
- Expectations that individuals have about success
- Value by which the individual invests a successful action
- Indicators for demotivation
- Ways for motivating teams
- Prevention of demotivation
- Approach of demotivated people
- Steps in the dynamic process of motivating team members
- Creating a culture of non-guilty
- Ensuring cooperation
- Rewarding exceptional results
- Maintaining motivation – situational leadership
V. SETTING OBJECTIVES, PUTTING INTO PRACTICE AND EVALUATION
- DOPRAME- method of planning activities
- Methods to diagnose the existing situation
- Setting Goals – Practical Rules
- How to translate goals into assignments to subordinate employees
- Evaluating or reporting to the stage of achieving goals
VI. HOW TO LEAD CONFLICTS
- The conflict, how to deal with conflictual situations
- Reactive language versus positive language
- Negative language and its impact in the organization
- Typologies of difficult subordinates (conflicting) and their impact in the organization
- How to deal with difficult employees
- Coaching in 7 Steps for developing employees
VII. DISABLED MODELS IN MANAGEMENT
- Avoiding conflicts
- Micromanagement
- Inaccessibility
- The game of intriguing
PRICE
380 euro + VAT/participant
The price includes:
- course facilitation for 2 days, from 09:00 am to 05:00 pm;
- course resources and a participation diploma
FOR MORE INFORMATION CONTACT US AT
daniela.penescu@dynamic-learning.ro
+40 744 65 27 00
If you have found this subject interesting, you may also like Finance for non-finance and Customer Care – Efficient Communication with Customers.
Foto credit www.pexels.com
Course Features
- Lecture 0
- Quiz 0
- Duration 2 zile
- Skill level All levels
- Language English
- Students 12
- Assessments Yes